Client Support
Grievance Redressal
Submit
Submit Your Grievance
Our Process
Resolution Process
Submit Grievance
Submit your complaint through our online form, email, or phone
Acknowledgment
Receive acknowledgment with unique grievance ID
Investigation
Our team investigates the issue and gathers relevant information
Resolution
Provide resolution or explanation with corrective actions
Escalation
Escalation Process
If your grievance is not resolved to your satisfaction, you may escalate through the following steps
Contact the Investment Adviser
The client should first contact PI DELTA directly. We aim to resolve all grievances within 30 days of receipt.
Compliance Officer: Prakhar Soni
Lodge Complaint on SEBI SCORES
If the resolution provided by PI DELTA is unsatisfactory, the client can lodge grievances through SEBI's SCORES platform.
Helpline: 1800-266-7575
Online Dispute Resolution (Smart ODR)
If the client remains dissatisfied with the outcome of the SCORES complaint, the client may consider Online Dispute Resolution (ODR) through the Smart ODR portal.
Important Information
Response Time: We aim to resolve all grievances within 30 days of receipt.
Documentation: Please keep all relevant documents and correspondence related to your grievance for reference.
SEBI SCORES: If you are not satisfied with our resolution, you can file a complaint with SEBI through their SCORES portal at www.scores.sebi.gov.in
Confidentiality: All grievances are treated with strict confidentiality and handled by authorized personnel only.
Transparency
Complaints Data
Disclosed as per SEBI Master Circular for Investment Advisers (February 2026), Annexure C
Data for the month ending May 2026
Complaint statistics by source for the reporting month
| Sr. No. | Received From | Pending at end of last month | Received | Resolved* | Total Pending# | Pending > 3 months | Avg. Resolution Time (days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
* Resolved includes complaints from previous months resolved in the current month
# Total Pending = Pending at end of last month + Received − Resolved
Monthly Trend Disposal of Complaints
Month-wise complaint data from August 2025 to May 2026
| Sr. No. | Month | Carried forward from prev. month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | August 2025 | 0 | 0 | 0 | 0 |
| 2 | September 2025 | 0 | 0 | 0 | 0 |
| 3 | October 2025 | 0 | 0 | 0 | 0 |
| 4 | November 2025 | 0 | 0 | 0 | 0 |
| 5 | December 2025 | 0 | 0 | 0 | 0 |
| 6 | January 2026 | 0 | 0 | 0 | 0 |
| 7 | February 2026 | 0 | 0 | 0 | 0 |
| 8 | March 2026 | 0 | 0 | 0 | 0 |
| 9 | April 2026 | 0 | 0 | 0 | 0 |
| 10 | May 2026 | 0 | 0 | 0 | 0 |
* Resolved includes complaints from previous months resolved in the current month
# Pending = Carried forward + Received − Resolved
Annual Trend Disposal of Complaints
Financial year-wise complaint summary from FY 2025-26 onwards
| Sr. No. | Year | Carried forward from prev. year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2025-26 | 0 | 0 | 0 | 0 |
| 2 | 2026-27 | 0 | 0 | 0 | 0 |
* Resolved includes complaints from previous years resolved in the current year
# Pending = Carried forward + Received − Resolved
Contact Us
Other Ways to Reach Us
You can also submit your grievance through these alternative channels